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Career Development Seminar
IRES's Career Development Seminar is the Society's premier professional development
activity, a three-day series of workshops, panels and social events, usually held in late July or
early August.
Interested in joining your peers? Mail back a downloadable
registration form or request registration
materials be sent to you by mail. (After '02, future Career Development Seminars are scheduled for
'03 in Scottsdale, '04 in Denver and '05 in Tampa.)
If you have a general question about the upcoming San Antonio meeting, please contact the '02
CDS chair Douglas Freeman.
Or click on the links below to send a message to one of the seven section chairs.
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Career Development Sessions
To give you an idea of what a CDS is like, here's the schedule of sessions offered
in Baltimore. Once we begin planning for the '02 meeting, we'll substitute those sessions
so keep watching this space.
Financial Section
Contact Section Chair: Donald Carbone, CIE
dcarbone@ins.state.ny.us | 212-480-5142
TeamMate 2000 Demo An overview of how this new electronic workpaper software can
assist both financial and market conduct examiners. You're heard about it, now come and see it!
Emphasis on financial exams
Speaker: James H. Dreyer, AIE, CFE, CISA, director, insurance regulatory solutions,
Pricewaterhouse-Coopers; Brian Kettering, computer audit specialist, NAIC; Mike Press,
programmer analyst, NAIC
The Federal Reserve An overview of how the "umbrella supervisor" regulates its
entities, how examinations are conduced and the risk-based approach to exams. All lines
Speakers: Robert C. Johnson, director, large institution supervisor, Federal Reserve Bank of
San Francisco; Lee J. Kapos, senior examiner, large institution supervisor, Federal Reserve Bank of
San Francisco
The NAIC Form A Database A Long-Needed Tool A description of the NAIC's new
database to capture data on mergers and acquisitions. What information is collected, how it works, how
successful it is. All lines
Speaker: Betty Patterson, senior associate commissioner, Texas
NAIC's Financial Analysis Working Group The charge of the NAIC working group, when
it meets, what it does and the use of NAIC's analytical tools to analyze companies. All lines
Speaker: Jeffrey C. Johnston, director, financial reporting and analysis, NAIC
ACL Its Time Has Come How this electronic audit software can assist
financial examiners. All lines
Speakers: Keith Perry, AIE, automated examinations specialist, Texas; Brian S. Kettering,
computer audit specialist, NAIC; John Kuta, senior consultant, American Express Tax & Business
Services; Terry Smith, FLMI, senior automated examination specialist, Texas; Thomas Stranger,
supervisor, American Express Tax & Business Services; Mike Press, programmer analyst, NAIC; Pat
Tracy, CPA, managing director, American Express Tax & Business Services
Consumer Services Section
Contact Section Chair: Paul J. Bicica, CIE
pbicica@bishca.state.vt.us | 802-828-4884
Hot Topics and Cold Facts Current Issues Affecting Consumers Panel will
discuss current issues, including viaticals, fraudulent annuities, suitability of the sale of life
insurance policies, State Farm/Dateline issue of paper review of medical UIM claims. All lines
Speakers: John Chasky, associate examiner, New York; Kevin McCarty, deputy commissioner, Florida;
Kirk Yeager, CIE, CLMI, CPCU, assistant commissioner-consumer affairs, Colorado
Banking on Your Records The mix of banks and insurance has raised issues of
privacy. A panel discussion of the consumer's right to privacy and how it will and won't be
protected under state or federal law. L&H
Speakers: William E. Bailey, JD, CPCU, moderator; John Fielding, NAIC; Robbie Meyer, American
Council of Life Insurers; David B. Reddick, market regulation manager, NAMIC; Thomas P. Vartanian,
partner, Fried Frank Harris Shriver & Jacobson
Medicare HMO Terminations What are the Options? Will focus on how states
respond to Medicare HMO beneficiaries faced with the annual threat of losing health insurance coverage,
having to change doctors and having to make decisions on replacement of coverage. What have insurance
departments done to assist? What works and what doesn't?
Speakers: Christine R. Curtis, consumer affairs administrator, Nebraska; Karen Carpenter-Palumbo,
CSW, executive vice president, Capital District Physicians Health Plan; Roseanne Johnson, Health Care
Financing Administration; Merline Smith, principal examiner, New York
How to Get 10 People into a VW: Auto and Health Claim Fraud A panel discussion of
auto and health claim fraud investigation. Identify and investigate auto and health claim fraud. P&C
and health
Speakers: Craig Nemecek, SIU litigation manager, Allstate; Kate O'Donnell, assistant attorney
general-criminal investigations, Maryland
Long-Term Care Policies That Partner with Medicaid Panel discussion of a pilot
project of the Health Care Financing Administration/Long Term Care Partnership to Medicaid spend
down.
Speakers: James Palma, planning analyst, Connecticut Office of Policy Management, moderator;
Merline Smith, principal examiner, New York
Market Conduct Section
Contact Section Chair: Kirk R. Yeager, CIE
kirk.yeager@dora.state.co.us | 303-894-7749
Proactive Market Conduct Back by popular demand. Key regulators and industry share
what works and what doesn't work in the market conduct examination process. All lines
Speakers: Susan Ezalarab, CIE, director market regulation, Wisconsin; Fred Kotman, first vice
president-market conduct, Mutual of Omaha; Sonja Larkin-Thorne, vice president government affairs,
The Hartford; Charles Rapacciuolo, CIE, CFE, assistant bureau chief, New York
TeamMate 2000 Demo An overview of how this new electronic workpaper software can
assist both financial and market conduct examiners. You're heard about it, now come and see it! Emphasis
on market conduct exams.
Speakers: Brian Kettering and Mike Press, NAIC
How Do Your Exams Measure Up? Using management skills and techniques to improve
quality and quantity of market conduct exams. All lines.
Speakers: Jann Goodpaster, CIE, CPCU, chief market conduct examiner, Oregon; Marge Spencer,
CFE, CPA, CIA, Arthur Anderson; Kirk R. Yeager, CIE, CPCU, FLMI, assistant commissioner-consumer
affairs, Colorado
NAIC Market Conduct Handbook: It's Only a Guide Using the NAIC's Market Conduct
Handbook to develop a state-specific handbook. All lines.
Speakers: Tim Mullen, CIE, JD, senior regulatory services manager, NAIC; Kirk R. Yeager, CIE,
CPCU, FLMI, assistant commissioner-consumer affairs, Colorado
Dueling Attorneys Does Litigation Benefit Consumers? Be the judge while
attorneys for plaintiffs and insurers answer questions in debate-style format. Topics include the
importance and dangers of litigation, class actions and punitive damage awards. All lines.
Speakers: Angela Ford, senior deputy commission, North Carolina; Michael Gisriel, attorney,
Foard, Gisriel, O'Brien Ward, LLC; Peter Schneider, executive vice president and general counsel,
Primerica Life Insurance Co.; Wanda Smith, senior vice president, compliance officer, Primerica
Life
Life and Health Section
Contact Section Chair: Maryellen Baker, AIE
maryellen.baker@ins.state.oh.us | 614-644-3766
Med Supp HMOs Friend or Foe? Do Medicare supplement HMOs provide better
benefits than traditional supplemental plans? Participating providers, preauthorization requirements,
plans pulling out of counties. How are senior handling these requirements and problems? We'll take
an in-depth look at these products and discuss their advantages and disadvantages.
Speakers: Thomas Abel, AIE, FLMI, ALCS, ACS, rate and forms supervisor, Colorado; Dawn Dailey,
training supervisor, Ohio
What's Hot and What's Not We'll take a look at new products entering the life and
annuity markets, discuss what today's consumers are looking for, explore if and how the industry
is meeting those needs. Life
Speakers: Linda Lanam, vice president, ACLI; Howard Max, chief administrator, Maryland; Terry
Tiede, vice president-compliance, American Investors Life Insurance Co.
CARFRA What is it and How Does it Work? Learn all about the Coordinated
Advertising, Rate and Form Review Authority, a national clearinghouse for form, rate and rule filings.
L&H
Speaker: Eric C. Nordman, director of research, NAIC
Patient's Bill of Rights A look at which states have enacted their own patient's
bill of rights and whether those laws are really providing added protection to consumers. Are
denials being overturned? Are consumers satisfied? We'll look at cases that have been through the
process and review the outcomes. Lastly, we'll discuss the possibility of a federal bill? Health
Speakers: Art Chartrand, Chartrand Law Office; Weldon Hazelwood, principal market examiner, Virginia;
Julie Phillips, AIE, FLMI, ACS, health supervisor, Ohio; Marcia Zimmer, examiner, Wisconsin
Dead or Alive The Facts on Viatical Settlements Exactly what these creatures
are and how they're intended to work. Have states had problems with them? We'll decipher if the states
have sufficient regulatory authority of if there's a need to establish viatical-specific state laws to
govern them.
Speakers: Bill Bradbury, deputy commissioner, North Carolina; Stacy Braverman, CEBS, HIA, ALHP,
MHP, chief legislative compliance officer, Viaticus, Inc.; Marlyn K. Burch, supervisor, life
division, Kansas
Property and Casualty Section
Contact Section Chair: Jo A. LeDuc, CIE
jo.leduc@oci.state.wi.us | 608-267-9708
Does it Help or Hurt? Back by popular demand! An exciting debate between industry,
regulators and consumers on the use of credit scores in rating and underwriting personal lines
insurance. P&C
Speakers: Tim Mullen, senior regulatory affairs manager, NAIC, moderator; Birny Birnbaum,
Center for Economic Justice; Dudley B. Ewen, chief examiner, Maryland; Eddie Lo, client and
regulatory affairs manager, Fair, Isaac & Co.; Mark D. Niehaus, general manager, Progressive
Insurance Group
Formula K A panel discussion by regulators, industry and consumer representatives
on risk classification and data collection. Who should have access to data? What and how to file?
What kind of improvements in data collection are needed for rates and forms filings?P&C
Speakers: Eric C. Nordman, director of research, NAIC, moderator; Richard A. Bates, JD, MBA,
CPCU, ARe, counsel, State Farm; Birny Birnbaum, Center for Economic Justice; Timothy B. Perr, ACAS,
MAAA, managing principal, Perr & Knight; Mary Van Sise, assistant vice president-government
relations, ISO; Alan Wickman, ACAS, P&C actuarial administrator, Nebraska
ABCs of Credit and Mortgage Insurance Learn the basics of credit and mortgage
insurance.
Speakers: Russell Kirsch, senior vice president-regulatory administration, Assurant Group;
Joseph Ziino, senior vice president-regulatory relations, Mortgage Guaranty Insurance Corp.
Workers Compensation Retrospective Policies Learn how retrospective workers comp
policies work, the differences among the various types and the ins and outs of the retro formula.
P&C
Speaker: Steve Ginsburg, director, workers comp regulatory product services, Wausau Insurance
Producer Licensing Section
Contact Section Chair: Laurna J. Landphier
laurna.landphier@oci.state.wi.us | 608-267-1238
Best Practices in Agent Licensing Realistic compliance strategies to speed agent
time to market while achieving excellence in market conduct exams. Session is designed for licensing
managers and their support staff, provides clear view of what examiners are looking for. Hands-on
tools to evaluate existing processes, minimize chances of being cited for violations. All lines
Speaker: Ward Weller, insurance government relations manager, CT Corporation Systems
Financial Services Modernization and the Gramm-Leach-Bliley Act This session will
cover S.900's impact on the industry, NAIC's position on NARAB, the importance of state regulation,
uniformity in licensing and current automation efforts. Sponsored by the Life-Health and Producer
Licensing sections All lines
Speaker: Sam Meyer, assistant director, South Dakota, who serves as chair of the NAIC Agent
Licensing Working Group, member of NAIC's Strategic Systems Planning The National Insurance Producer Registry: Licensing in the 21st Century Session
will cover industry and insurance department collaboration and common goals on the regulation of
agents, uniformity in licensing efforts and automation efforts underway by this subsidiary of the
National Association of Insurance Commissioners. All lines
Speaker: Sam Meyer, assistant director, South Dakota
Cyber-Education Continuing Ed A panel of experts will review the ways agents
are able to complete continuing ed requirements over the Internet. Now that all states have continuing
education requirements, how regulators are attempting to inch toward uniformity. All lines
Speaker: Cindy Davidson, director of poublishing and insurance, eMind; Gene T. Reed Jr.,
licensing director, Delaware
Enforcement and Compliance Section
Contact Section Chair: Susan Ezalarab, CIE
sue.ezalarab@oci.state.wi.us | 608-266-8885
Fraud Update A panel of state fraud directors discusses current issues. P&C
Speakers: Betty M. Bates, fraud compliance manager, District of Columbia; Stephen M. Perry,
fraud director, District of Columbia; Gregory D. Sacco, CFE, CLFS, director insurance fraud
prevention, Delaware; Ronald A. Sallow, CFE, CIFI, associate commissioner, Maryland
Resources to Combat Internet Fraud Federal/state efforts to combat online fraud,
and a discussion of what resources are available to state regulators. All lines
Speaker: Robert Ober, antifraud coordinator, NAIC/div>
Are We Sinking or Swimming? Panel discussion of market conduct compliance
procedures, how states work to encourage compliance. All lines
Speakers: Dayle Axman, AIE, ACS, FLMI, lead rates & forms analyst, Colorado; Larry Jackson,
CFE, assistant chief emarket conduct examiner, Texas; Terry Keating, deputy chief counsel for
litigation, Pennsylvania
Internet Regulation and Enforcement: Part I Presentation of basic concepts, tools
and laws that affect business conducted over the Internet. All lines
Internet Regulation and Enforcement: Part II Panel discussion of the best practices
in monitoring insurer activities on the Internet. All lines
Speakers: Rhonda Peterson, AIE, CPCU, HIA, Wisconsin; Charles Rapacciuolo, CIE, CFE, New
York
Joint sessions
The Workers Compensation Market Today An overview of workers compensation today.
How and why the California comp market got where it is. A discussion of the various products that are
sold, including alternative markets. Sponsored by the Financial and Property-Casualty sections P&C
Speakers: Doug Barker, chief, rate filing bureau, California; Ralph Gehrke, chairman, Risk
Partners Inc.; Steve Ginsburg, director, WC regulatory product services, Wausau Insurance
Investigation or Examination Which tool to use and when Commissioners and
key regulators talk about how and when to address hot issues by market conduct exam, consumer complaint
investigation or both. Third-party vendors, fraudulent activities and multi-state concerns will be
addressed. Sponsored by the Market Conduct & Enforcement, Compliance and Consumer Services sections
All lines
Speakers: Dudley Ewen, AIE, chief market conduct examiner, Maryland; Jann Goodpaster, CIE,
chief market conduct examiner, Oregon; William J. Kirven III, commissioner, Colorado; Chlora
Lindley-Myers, director of consumer protection and antifraud, NAIC
Crime and Punishment Experts will discuss the Violent Crime Control Act of 1994 and
its impact on companies and licensing administrators. A mock trial will be held. Don't miss this one!
All lines>
Speakers: Michael Berlet and Missy Miller Berlet, Josephine Theater Group; Mike Bownes,
general counsel, Alabama; Mike Granger, president, Granger & Santry; Ken Larsen, president, Applicant
Insight; Laurna Landphier, chief, agent licensing, Wisconsin; Lori Petrusaitis, vice president,
AON Risk Services; Wanda Smith, executive VP, Primerica
NAIC training
NAIC's Exam Tracking System It's not just for financial exams. NAIC staff will help
us review the newly revised and more user-friendly version of this I-site tool, which allows examiners
to view, call and update exams.
I-Site Market Conduct Applications: CDS, RIRS, SAD An NAIC presentation on CDS
(Complaints Database System), RIRS (Regulatory Information Retrieval System) and SAD (Special
Activities Database). Regulators only
Other Seminars & Schools
Besides CDS, the Insurance Regulatory Examiners Society has two other sessions aimed
at encouraging professional development in the critical area of insurance
regulation: Regulating the Marketplace and the Market Conduct School.
Click here to learn more about them.
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